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West Road Surgery1st FloorNorth Road Primary Care Centre183-195 North RoadWestcliff-on-SeaEssex, SS0 7AFTel: 01702 339865
We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 15th July 2020. Electronic prescriptions help save the NHS money. You will receive your prescriptions in the same way as you do now. Read more about EPS on the NHS website.
Local NHS changes to how we prescribe over the counter medications for short term illness and minor ailments: please ask your local pharmacist before making an appointment; buy over-the-counter medicines for minor problems and don't forget you can call NHS 111 for health advice 24 hours a day.
We have a new Patient Participation Group area in the waiting room. Please have a look at the information and fill in the form if you would like to join the group or you can submit the website form or speak to reception to show your interest the PPG. You will recieve details about meetings, talks and other news from your PPG.
Patients on long-term medication can order repeat prescriptions in a number of ways:
By Hand – drop your repeat slip in at reception with the required items clearly marked.
By Post – send it to us with a stamped addressed envelope if you want us to post it back to you.
By Fax – to 01702 224949
Online – follow the link at the top of this page and carry out a simple registration.
Alternatively you could enquire whether your local pharmacist would order, collect and even deliver your medication to you. Some pharmacists do offer this service in full or part. Please contact your local Pharmacy or Pharmacy of your choice for this service
Please note we do not accept requests by telephone except in special circumstances for elderly or housebound patients living alone with whom prior agreement has been made with one of the doctors.
Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.
Please allow 3 full working days between requesting and collecting your medication. For postal requests you should allow 7 days.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website